These are unsettled times for all of us, times when you have to separate or move closer together, whichever is the best. Like everyone else, we at LOHMANN are also looking for continuous stability to meet the demands not only of the market but also of the times. This requires a partial change to the existing structures, which in our case has a purely positive effect. Therefore, we are pleased to announce two fundamental innovations, this time within the internal structures. The focus of LOHMANN is always on constantly new customer needs in the individual countries, and on the permanently changing market requirements. To pursue this goal in the best possible way, we decided to merge two departments: technical service and sales. This merger naturally requires a coordinating leading position and we are proud to have appointed Mr. Farhad Mozafar as director of sales & technical service. Thanks to his extensive technical expertise and his many years of experience at LOHMANN in both departments, Mr. Mozafar fully satisfies the criteria for this newly created role. Many changes have been taking place in another area as well. For over 60 years, we have offered first-class laboratory services in the field of poultry diagnostics. In order to be well prepared for the challenges of the future and, above all, so we can continue to offer you collaboration at the highest level, we are pleased that, since 1st January 2020, the veterinary laboratory has been on its own two feet. It now operates under the new name LDG Laboratory Diagnostics Germany with Dr. Martin Barz as managing director. This independent subsidiary of LOHMANN can offer a more diverse range of services and expand its offering beyond the poultry sector. The laboratory will, of course, continue to expand its programme of certified diagnostics testing by adding new testing techniques and technology to comply with new demands. As you can see, even after 60 years, LOHMANN still stands for innovation and the ability to optimally adapt to current conditions. Our excellent customer care and service will always remain in every respect, as will our competent and motivated team. So you can continue to rely on excellent cooperation and quality of the highest level. This are the values that LOHMANN represents –in unprecedented and difficult times, too. But the most important change, emphasizing all of the above, you will find on the next page. I hope you enjoy reading our new edition of Poultry News. Sincerely yours, Javier Ramírez Managing Director