Excellent after-sales service at LOHMANN TIERZUCHT

Keeping its philosophy of continuous after-sales service for customers, LOHMANN TIERZUCHT’s sales and technical service team has reinforced its presence in Peru with frequent visits and information sharing. In 2016 they visited Peruvian customers a massive 11 times! Our local Latin America personnel are constantly on hand to support local customers.

But our service does not stop there: our technical service people from Germany are also always prepared to share knowledge and experience in the various technical service fields in order to solve problems and maintain our birds’ high performance standards.

Broad presence in Peru

With our broad presence in Peru, LOHMANN birds are raised under all the different climatic conditions in this country, from the Amazon region to the desert. And not forgetting the different caging structures resulting from this diversity. In 2016, LOHMANN technicians made visits to 11 commercial flocks.

Every shipment and placement of our birds is followed by a member of our sales and technical service team in order to ensure parentstock chicks are properly looked after in order to meet the demands of the permanently growing Peruvian market.

Full range of technical knowledge

LOHMANN after-sales service includes ongoing visits by our technical service staff in different sectors, such as geneticists, veterinarians and nutritionists. Robert Pottgueter, our nutrition expert, visited some customers and gave presentations with a special focus on prelay feed.

As he states, “Prelay feed is an excellent nutritional tool to support layers during the transition period from the pullet phase to the start of egg production and should be used for roughly 10 days before the first eggs show up in the flock, which means a maximum of 1 kg of feed per pullet – 800 g might even be the better solution.”

The visits usually comprise technical updates and management of parentstock flocks, followed by field visits to commercial flocks across the country, from the rainy climate regions in the north right down to the desert in South Peru.

We are extremely happy to see LOHMANN becoming stronger than ever in this significant market for us.

Thomas Abdo Calil